privacy

We are committed to safeguarding the privacy of Lisa Simms Bridal Hair and Makeup visitors and clients.

Lisa Simms Bridal Hair and makeup is run by Lisa Simms, and operated from 19 Meadway Road, Cheadle Hulme, Stockport, Cheshire, SK8 5PB Our website address is: https//www.lisasimms.co.uk and Email: lisa@lisasimms.co.uk This privacy policy explains how we use any personal information we collect about you and why we collect it.

We will collect data to discuss, arrange and secure your booking. Data will include: – Your name, contact details, phone number, address, postcode and email address.

If you email or send messages via social media, these messages are stored within our email system or social media accounts.

How it is collected
The majority of our data is collected directly from you. For example, if you fill out a form online, or tell us face to face, via the telephone, via email or message. Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you. Our lawful basis for processing this personal information is ‘contract’. This means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a service with Lisa Simms Bridal Hair and Makeup. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out service).

Will We Share Your Information?
We take your privacy very seriously. We do not sell your data to any third party organisations. We will not share your information with anyone outside of Lisa Simms Bridal Hair and Makeup. International transfers of your personal data This relates to the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA). Personal data that you submit for publication through our social media sites may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

How long we retain your data
When a booking form is completed and returned to us we print the booking form off and keep it in a folder at the business address. The email trail is saved in our email system if a booking has been made. Otherwise contact form emails are deleted. Invoices, contract and contact data will be retained for a maximum period of 5 years following the date of initial contact.

What rights you have over your data
You may request a copy of any data we store about you and we will comply with any requests as per the guidance of the Information Commissioner’s Office. Under GDPR all clients will have the right to request that your personal data is deleted or removed from the files, known as your Right of Erasure. If you would like us to do this then just contact us. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We will seek consent prior to taking any pictures during a booking so that they can be used on the website or on Lisa Simms Bridal Hair and Makeup’s social media accounts. If a person wishes for an image to be removed, please inform us.

How this will affect you
We collect, store and process your data in such a way that should have no negative effect on you as an individual. However if you would like any clarification, please contact us directly.

Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?
Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email (lisa@lisasimms.co.uk) or post (Lisa Simms Bridal Hair and Makeup, 19 Meadway Road, Cheadle Hulme, Stockport, Cheshire, SK8 5PB). If you believe we are not handling your data correctly you have a right to make a complaint. This should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (Independent Commissioner’s Office) by contacting them or using the following web page https://ico.org.uk/concerns

We reserve the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website.